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Frequently asked


How are orders shipped?

We ship using Media Mail shipping (2-9 business days in transit) for U.S. customers, as well as USPS priority mail (2-3 business days), and International USPS service (transit times may vary). Shipping times are estimates provided by the post office, but are not guaranteed. UPS and Fed-Ex may be available upon request. Please email us with shipping questions or requests at allan [@]

How long does it take to receive an order from Infinivox?

Infinivox generally ships your purchases within two business days – over the holiday season, we will ship as soon as possible. If you are ordering for the holiday season and choose Media Mail, we suggest you place your order by December 13th.

I have a problem with my order, what do I do?

Contact us at allan [@] and we will resolve the issue as soon as possible.

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